Past customers · Unanswered estimates
You've already got the list — the estimates that went quiet and the customers who haven't been back. We work it for 30 days. If it doesn't bring you paying customers, you owe nothing.
Check if your list qualifies · 2 minutesNo retainer. No contract. Deposit refunded in full if it doesn't work.
The quiet killer
You drove out, looked at the work, wrote it up — and never heard back. Not a no. Just silence. Meanwhile there are customers sitting in your system who haven't called in two years and have no particular reason to think of you.
What we actually do
Text, call, email or video — your choice. Ten minutes on what you do, what a job is worth to you, and what's sitting in your records. If there isn't enough there, we tell you straight.
Everything goes out under your business name, in your voice, and you approve the exact wording before a single message sends. No pressure tactics, no discount spam, no pretending to be someone we're not — these are your customers and your reputation, and we treat them that way.
A $500 deposit starts the work and comes off the fee. We send you the named list as replies come in, and you confirm who paid you from your own records. No paying customer inside 30 days and the deposit goes back in full — though if we only get you one, we haven't done our job.
Full transparency
No mystery about it. Here's the shape of a first message on an estimate that went quiet — you'd approve your own version before anything goes out.
Subject: Still thinking about that estimate?
Hi Dana — Rick here at Coastline Plumbing. We quoted you on the water heater replacement back in March and never heard back, which usually means the timing wasn't right or the price wasn't. Either way, no hard feelings.
If it's still on your list, I can hold the same number through the end of the month and get you on the schedule. Want me to?
— Rick, Coastline Plumbing · (555) 019-4420 · Reply STOP to opt out
The whole deal, in one paragraph
$1,500 flat for 30 days of work — $500 to start, the rest only once you've got a paying customer. Same $1,500 whether one comes back or thirty. No paying customer at all and the deposit is refunded in full, no forms and no argument. The definition goes in writing before we start:
A paying customer is someone from the list you provide who pays you an invoice within 30 days of the campaign start, and who had not paid you anything in the previous 90 days. You confirm each one from your own records.
Fit
Two minutes
Four questions. No call unless you want one — we'll come back to you however you pick.
We'll come back to you the way you asked, usually same day. If your list turns out to be too thin for this to be worth doing, we'll tell you that too.
Straight answers